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Be sure to try installing the app after attempting each step to see if it solves your issue.Ī strong Wi-Fi connection is recommended when downloading apps or using apps that require a network connection. If your device meets the minimum requirements, try the steps below. Learn how to check and update your Android version. Call of Duty: Mobile is compatible with Android devices with at least 2 GB of RAM and running Android 5.1 and up, and on iOS devices with at least 2 GB of RAM and running iOS 9.0 or later. Log in with the same account to reinstate your progress and game data.īe sure that your device meets the minimum requirements.Find and reinstall Call of Duty: Mobile.Tap General, then tap iPhone Storage or iPad Storage.Please note: Deleting the app will not delete your progress or other game data. If an update is available, follow the on-screen steps.If Call of Duty: Mobile appears in the list, tap the Update button.After the device has completely powered down, press and hold the power button again to turn on your device.Slide the button to power off your device.Press and hold the power button until the slide to power off button appears.

This may be called Apps, Apps & notifications, App Manager, or Manage apps depending on your device. Check your update status and install any system updates available.Depending on your device, open System update or Software update.Find the Call of Duty: Mobile app and tap the Update button if available.

Tap ☰ at the top of the screen and select My apps & games.

If these options aren't available, press and hold the power button until your device restarts.

Tap Power off or Restart on your screen.

Press and hold the power button for a few seconds.

Be sure to try the app after attempting each step to see if it solves your issue. If you experience app crashes or freezes, black screens, or the app won't open when you try to launch it, try the steps below.